More roles
Role details:
Operations
Europe
More roles

Documentation Lead

Remote

Argyle is a fast-growing remote-first Series A startup that has reimagined how we access and use employment data.

At Argyle, we recognize that employment data is owned by the individual it represents. By building the first gateway to employment data, we’re unlocking a dataset that has been monopolized by a single giant corporation (name omitted because of decorum) for 70 years. In turn, we’re making it easier, faster, better, wiser for innovative companies to put employment data to work for their users, enabling access to products and services that improve lives.

If you rent an apartment, buy a car, refinance a home, apply for a loan — the first question you’ll often be asked is “how do you make money?“. You’d think information so foundational to our economy would be simple to manage, transfer and control — but it isn’t.

Argyle is the easiest way for people to instantly share their income and employment data with any product or service. Users exercise complete control over how their data is accessed, and businesses receive real-time access to this data via the Argyle API.

Our team is a fun and passionate group of people, working remotely across 24 countries and counting. Learn more about our team on our about page.

About the team

The Documentation team at Argyle works alongside the Customer Success team to create, review, and maintain technical documentation that has a very simple, yet crucial goal: to leave no questions unanswered for our customers. We provide useful, reliable, and accessible information that enables our customers to make the most of our products and solutions.

We work closely with the development teams and subject matter experts at Argyle, and by doing so, we aim to deepen our understanding of API-heavy products. This enables us to translate any technical complexity into sufficient, clear, user-friendly guides, API or webhook references, FAQs, and even changelog updates for our customers.

As Team Lead, you will build out relationships with other client-facing functions to identify points of friction that could be solved with additional or better documentation. Moreover, you will liaise with product managers and developers to add or update documentation for new features and improvements to the product.

What will you do?

  • Build and manage a team of technical writers
  • Define and prioritize the content backlog
  • Review content created by other team members
  • Contribute to documentation individually if needed
  • Define and execute how the Documentation team fits into the broader Customer Success experience (together with the Client Success Director)

What are we looking for?

  • Team management experience
  • Ample technical writing experience
  • Native English speaker/writer
  • Experience with working on software documentation
  • Familiarity with REST APIs
  • At least basic software development experience

Why Argyle?

  • Remote first company
  • International environment
  • Flexible working hours
  • Stock Options
  • Flexible vacation leave
  • $1000 after a month of employment to set up your home office.
  • MacBook

Argyle embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

Our interview process

Recruitment Video Call
Our recruiter would like to get to know you and give you an intro to Argyle and our product.
Test Assignment
Complete a task depending on the role you have applied for. This will take no more than a few hours.
Interviews
You will have the opportunity to meet with members of the team and management.
Final Call
Meet a member of our C-level management team.