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VOIE: Scoping

Plan your verification of income & employment integration.

Overview

Credit decisioning begins with the verification of income and employment. Argyle provides both of these verifications. We suggest integrating Argyle in two phases:

  • Scoping (this guide) - determine how you want to use Argyle and how to present the Argyle experience to your users.
  • Implementation - a guide to get you up and running.

Step 1: Scope the user flow

There are four aspects to consider when thinking about the user flow:

  1. Where in the process do you want to leverage Argyle?
  2. Which users do you want to route through Argyle?
  3. How to on-ramp and off-ramp users?
  4. How can a user disconnect their account?

Where in the process do you want to leverage Argyle?

Argyle can read all information within an employment account. This can be used at various periods in the application process:

  • During pre-qualification or early application - autofill an entire application (personal information, employment information, etc.)
  • Underwriting - decisioning for an applicant
  • Verification - during verification of employment or income phase after decisioning
  • Ongoing servicing - this can be used for ongoing monitoring of employment and income or marketing opportunities

Argyle has persistent access to an employment account once it is connected. Therefore, wherever you put Argyle in the process, you get all of the downstream benefits (e.g. if you implement in phase 2, you automatically get the data for phases 3 and 4).

Which users do you want to route through Argyle?

There are a few ways how Argyle can be initiated:

  • All users through Argyle (recommended)
  • Argyle for covered companies only

All users through Argyle

Send all users through Argyle and leverage Argyle as a switchboard to alternative VOIE options.

For users where Argyle has coverage, they can connect their account. For users where Argyle does not have coverage, a user will be shown a “Don’t see your company?” button, which when pressed will close Argyle Link and initiate a callback for you to funnel the user back to your application for an alternative path. The callback function will receive an object containing a search query that was entered by the user.

Argyle has coverage and the user successfully connects their employer account.
Argyle does not have coverage and the user is funnelled back to your application.

We advise sending all users through Argyle as this provides the best user experience and highest conversion rates.

Argyle for covered companies only

This option requires you to know who employs the user. You can then check that employer against the Argyle system to confirm coverage. The user will be dropped straight into the login screen (without the need to show the search screen).

You can utilize the search Link items endpoint to query the Link items database and power the company search field in your application.

If Argyle does not cover a particular employer, you then funnel the user to an alternative flow:

How to on-ramp users?

Now that you've determined 1) where in your flow, and 2) to which users, you want to surface Argyle, it's important to frame Argyle correctly for your users. Best in class implementations provide two things:

  1. Incentive - users need to clearly understand why they are verifying their income & employment and the benefit this will give them. Making it clear that this will allow them to complete their application faster and get the best rates, is ideal.
  2. Context - provide users with context into the process they will go through. Users need to understand that they will 1) search for their employer, and 2) connect their employment or payroll account.

An example on-ramp screen is provided below.

How to off-ramp users?

After a user connects their accounts and they are funnelled back into your application, it is important to let the users know what will happen next in the process. This will depend on your overall flow and goals but here are some examples:

How can a user disconnect their account?

By default Argyle will have your users grant ongoing access to their employment accounts. Provide users with an option to invoke Argyle Link (e.g. from an account settings page) so that they can revoke access.

Step 2: Scope the required data

Argyle has access to 120+ employment record data points. For verification of employment, you will most likely want to retrieve:

  • employment status
  • job title
  • hire date

For verification of income:

  • net pay
  • gross pay
  • taxes
  • deductions

Please refer to the Argyle API reference for a full list of all available data points. If you would like to do calculations and projections with income data, you can use our Calculator pre-build to get started.

Data retrieval times

Not all data is created equal. Employment information like job title or profile information like name are quite stable and usually can be retrieved very quickly. However, paystub information requires a bit more time to download and scan pdf files. Please refer to the diagram below to inform your decisions on data retrieval times:

Next Steps

VOIE: Technical Implementation - now that you have scoped your implementation, it's time to move on to the technical part of the implementation.