Automated verifications speed up approvals and mitigate fraud risk
SafeRent Solutions is a trusted provider of tenant screening tools that help property managers and leasing teams evaluate applicant risk. Their platform supports a customizable suite of services, including credit and background checks, housing history, and income verification.
Direct-source income verifications give SafeRent customers faster, more reliable applicant insights
“Argyle has consistently delivered the technology, support, and results we need. That level of trust isn’t easy to earn, and it says everything about the strength of the partnership we’ve built.”
– Brooks Price, President, SafeRent
Challenge
In conversations with customers, SafeRent identified a common pain point: income verification. Credit and criminal background checks were largely automated, but many leasing teams relied on inconsistent and time-consuming manual processes for income verification.
This friction led to slower approvals, more opportunities for error, and the potential for increased fraud exposure.
The inefficiencies weren’t just frustrating, they were costly. Delays meant it took more time for leasing teams to rent out empty units. Meanwhile, inaccurate or unverifiable income often led to staff inadvertently approving fraudulent or unqualified applicants. Process breakdowns like these often result in delinquencies and evictions, with each incident potentially costing more than $25,000.
SafeRent sought a faster, more consistent solution that was less vulnerable to errors or manipulation.
“We wanted a more customizable solution that would better meet our customers’ needs and elevate the entire verification experience,” said Tennelle Davis, technical project manager for SafeRent.
Solution
SafeRent implemented Argyle’s Direct Connect Payroll verification solution across its platform. The process took about six weeks, with support from Argyle’s team every step of the way.
With Argyle, applicants connect directly to their payroll accounts, enabling leasing teams to instantly retrieve verified, direct-source income information within the SafeRent report.
“Argyle’s ability to pull verified income from payroll, gig platforms, and government sources gives us the reach and reliability our clients were missing,” said Davis. “And the fact that leasing teams can tailor verification steps to match their own internal policies using Argyle’s customizable workflows is huge. We pride ourselves on flexibility and customization for our customers, so it’s reassuring to work with a vendor that shares that philosophy.”
Argyle’s automated, streamlined process speeds up leasing workflows and eliminates time-consuming manual document reviews. The result is increased data accuracy and consistency across properties.
By reducing reliance on manually uploaded documents and analyzing the authenticity of remaining document uploads, SafeRent reduces the risk of document fraud. Argyle sources income data and documents directly from payroll systems, minimizing errors and making it harder for applicants to misrepresent employment or earnings.
With Argyle, SafeRent customers can confirm whether an applicant’s income is legitimate and accurate, helping prevent fraud, remove uncertainty, and giving them the confidence to move forward with smarter, more informed decisions.
SafeRent also recognized that a smoother applicant experience was critical. Cumbersome or confusing verification steps frustrate applicants, leading to drop-off and causing missed leasing opportunities. Argyle’s mobile-friendly process and SMS invite ease that point of friction.
“Nearly 60% of our successful verifications come through SMS,” said Davis. “It’s fast, intuitive, and meets applicants exactly where they are—on their phones. They get a text, tap the link, and they’re done in minutes. It’s one of the biggest drivers of adoption we’ve seen.”
Outcome
Faster verifications
SafeRent customers verify income faster, going from as many as four days to just hours.
Higher adoption
Customized Argyle workflows lead to 10% higher income verification completion rates.
SMS drives completion
Nearly 60% of successful verifications are SMS driven.
Better decisions
Clients get a complete and reliable picture of every applicant’s financial situation with direct-source payroll data. SafeRent is looking to build on the success of its improved income verification by exploring new ways to leverage verified data to determine an applicant’s maximum affordable rent and enable seamless referrals between sister properties. If an applicant isn’t approved at one location, leasing teams can redirect them to a different unit for which they qualify without restarting the process.
As SafeRent continues to expand its verification capabilities, Argyle remains a trusted partner in delivering speed, accuracy, and peace of mind.
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