Subprocessors
Last updated: December 18, 2023
Argyle uses third-party companies as Subprocessors to Process Consumer Data and Customer Data (as defined in the Customer Terms and Data Protection Addendum, as applicable) as described in the Customer Terms. Argyle imposes obligations on its Subprocessors to implement appropriate technical and organizational measures designed to ensure that Subprocessors Processing of Consumer Data and Customer Data is protected to the standards required by the Agreement (including Applicable Data Protection Laws). Argyle maintains an up-to-date list of the names and locations of Subprocessors and links to further information relating to Subprocessors’ security measures below.
1. Subprocessor List
1.1 Infrastructure. Argyle uses the following Subprocessors for hosting and running the Services.
| Subprocessor | Activity | Processing Location | Security-related External Links |
|---|---|---|---|
Infrastructure Provider providing hosting services and storage. | United States |
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1.2. Platform. We use these Subprocessors to help us manage and provide the Services.
| Subprocessor | Activity | Processing Location | Security-related External Links |
|---|---|---|---|
Content distribution, security, abuse prevention, and DNS Services | Global |
| |
Kafka managed streaming storage platform used for in-product audit log data and analytics | United States | ||
Business intelligence and analytics generation | United States |
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Payroll and tax document optical character recognition and data entry services | United States India | ||
Event logging for analytics | United States | ||
Email and related services | United States | ||
Performance monitoring | United States |
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SMS and related services | United States |
1.3. Customer and Support Services. We use these Subprocessors to offer direct support services to our customers and for related business operations.
| Subprocessors | Activity | Processing Location | Security-related External Links |
|---|---|---|---|
Support services | Global, using Amazon Web Services (AWS) as described here. Current hosting locations are the United States, the European Economic Area, Japan, and Australia | ||
Communication tools | Global | ||
Slack integration assisting with customer support requests | United States |
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1.4. Business Operations. We use these Subprocessors to manage our business and continue providing you services.
| Subprocessors | Activity | Processing Location | Security-related External Links |
|---|---|---|---|
Business applications, including communication and collaboration tools, including Gmail, Google Docs, Google Drive, Google Voice, and other business applications | United States | ||
Marketing engagement, customer communication, and relationship manangement | United States | ||
Internal project management and collaboration | United States | ||
Customer relationship management | Global, as described here | Infrastructure and Subprocessors | |
Sales engagement and customer communication and relationship management | United States & European Union |
2. Changes
Argyle’s customers and others may subscribe to receive notices about changes to Subprocessors using Argyle’s Change Management Notification System (or successor system or mechanism designated by Argyle).
3. Processing Duration
For each Subprocessor, Processing of Consumer Data and Customer will be, as to Consumer Data, as described in Argyle’s Privacy Notice, and as to Customer Data, for the duration described in the agreement between Argyle and the applicable customer.